Shipping policy
SHIPPING POLICY:
Cancellations and Changes
- Address Changes and Cancellations may not be available due to our quick turn around time.
- Please email us at Braydancfi@gmail.com and provide your order number, first and last name on the order, or email you provided us when you purchased.
- Note that we are unable to allow any amendments once the order has been placed. Please contact the shipping service directly with address issues.
- Should your parcel be returned to sender you will be responsible for additional shipping costs.
- If your order fails to deliver or is delivered to the wrong address due to providing incorrect information we are not liable for reshipment or refund. (If it has been 30 days since it was returned to us you will have to place an additional order. We will allow free shipping at this point and send your original order as well.)
If you have a question please email us at: Braydancfi@gmail.com
Where do you ship your products from?
We Ship our product from Ipswich, Australia
How long will it take for my order to arrive?
Shipping times vary by customer location
Aus: 1-7 Days
Rest of World
7-20 Days
How long after my order is placed will it be shipped?
Orders are typically processed and shipped within 3 business days, although during high demand times items may ship within 5 business days.
Where is your company located?
Ipswich, Australia
Will I receive a confirmation number after I place my order?
Yes, all customers will receive a confirmation number to the email they provide during checkout.
How can I pay?
We accept all major credit cards: Visa, MasterCard, Discover; and PayPal.